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Brooke Sellas is a digital marketer and the author of Conversations That Connect: How to Connect, Converse, and Convert Through Social Media Listening and Social-Led Customer Care. We chatted with Brooke about why the '90s are having such a revival at the moment and how marketers harness the power of nostalgia.
"Nostalgia is a profoundly powerful tool in consumer behavior," Brooke explains. "It taps into our emotions, memories, and the yearning for a simpler, happier past. When we encounter something nostalgic, our brain releases dopamine, creating a sense of joy and comfort."
People are emotional beings, so an emotional connection influences what we buy. We're more likely to choose products that evoke fond memories, Brooke explains. Because nostalgia is so personal for people, it can be incredibly effective in social media marketing.
"By incorporating elements from the past, such as retro imagery, classic themes, or references to beloved cultural icons, brands can create a strong emotional bond with their audience," Sellas goes on. "This connection not only increases engagement but also fosters brand loyalty and advocacy."
"Nostalgia marketing works particularly well because it resonates on a deeply personal level," she notes. "It brings back positive memories, making consumers feel good about the brand that helped them relive those moments."
"For instance, a brand might post throwback photos or use vintage design elements in their campaigns. This approach can lead to higher shares, likes, and comments, as people love to reminisce and share their own experiences."
People crave seeing references to their childhood in ads. When Macaulay Culkin did the Home Alone parody for a Google Assistant ad in 2018, the Internet almost went crazy. "'90s nostalgia has been a goldmine for marketers in recent years, as it taps into the fond memories of a generation that experienced the era firsthand," Brooke says.
We asked her what her favorite ad campaigns harnessing the power of the '90s have been in recent years, and she shared three: the Tamagotchi revival, the comeback of Nickelodeon's 'The Splat' programming block, and the Mean Girls musical (which, technically, isn't the nineties, but it capitalizes on millennial nostalgia).
"The return of Tamagotchi, the digital pet from the '90s, was met with great enthusiasm," Brooke recalls. "Bandai America re-released the original Tamagotchi in its classic form, appealing to both new users and those who enjoyed it as kids. Their marketing included retro packaging and commercials, playing on the nostalgia factor."
Nickelodeon relaunched 'The Splat' in 2015, so it's not as recent, but as former Nickelodeon kids, Brooke and her sisters were delighted to see it back. Classic '90s shows like 'Rugrats,' 'Hey Arnold!,' and 'The Ren & Stimpy Show' were on TV screens again. "This move attracted viewers who grew up with these shows, creating a sense of nostalgia and bringing the network back into the cultural conversation," Brooke says.
