A WestJet passenger, Charlet Chung, recorded her tense interaction with a flight attendant after allegedly being insulted by another passenger. Charlet claimed that the flight attendant, identified as Tricia, threatened to remove her from the plane and have her arrested.
In a video posted to her TikTok account, Charlet shared the “most distressing, dehumanizing experience [she’s] ever had on a plane.”
Problems began when a passenger seated behind her started “continuously hitting and pushing [her] seat for over 20 minutes.” When the mother turned around, the man reportedly told her to “f**k off.”
A flight attendant "relentlessly bullied" a passenger and threatened to have her removed from a WestJet plane following a conflict with another passenger
Image credits: Justin Hu
When Charlet informed Tricia about the insult, she was allegedly forced to move to a different seat, despite having paid for the one she was in.
Charlet changed seats and said she suffered “relentless bullying” from the flight attendants during the remainder of the 4.5-hour flight from Winnipeg, Canada, to Los Angeles, USA.
“The most distressing part was not being able to stop them from talking to/harassing me while the passenger who verbally accosted me was free to do as he pleased and was fully protected,” she wrote.
Image credits: charletchung
Charlet accused the Canadian airline crew of failing to address the issue fairly, protecting the man who “harassed her” while subjecting her to a “degrading, isolating” experience after she sought their help.
In the video, the voice actress is shown sitting in her new seat while being told she could be removed from the flight.
Tricia accused the mother of initiating the conflict with the man and cursing at him, rather than the other way around, stating that it’s “illegal to be belligerent and unruly” on a plane.
“The captain is aware of what’s going on right now. I didn’t see what happened. I don’t know, but I don’t want you to be using that language again,” the flight attendant told the irate passenger, adding, “We could offload you if you keep saying those words.”
Charlet Chung sought help after a man seated behind her allegedly kicked her seat for over twenty minutes and insulted her when she turned around
Image credits: chihyechung
Image credits: chihyechung
When Charlet asked if the other passenger “would be offered the same situation,” Tricia responded, “He seems to be compliant right now. I didn’t hear anything.”
The video shows Tricia speaking with the man in question. An overlay text reads, “As evident by the body language, Tricia does not admonish the man like she did to me. In contrast, he actually touches Tricia’s arm.”
The WestJet worker can then be heard telling Charlet that, during her conversation with the man, he told her he was just trying to put something under his seat.
Charlet said the flight attendant accused her of insulting the man and subjected her to the "most distressing, dehumanizing experience"
Image credits: chihyechung
Image credits: chihyechung
Charlet, who is Asian American, alleged that the flight attendant’s treatment of her was “discriminatory” and claimed that Tricia’s “bias was showing.”
Noting she was being recorded, Tricia allegedly asked Charlet, “Why are you causing more problems?” and blocked her from going to the bathroom.
According to the mother, the feud turned other crew members against her, including a separate flight attendant who allegedly “spilled water she over-poured over the edge of my cup and aggressively handed me the water, which continued to spill on its way to my hand.”
The viral clip, which has been viewed by over 6.6 million users since it was shared on Sunday (November 10), ends with Charlet being served papers by another flight attendant “explaining [her] potential arrest.”
The flight attendant, identified as Tricia, can be heard telling the woman she could be offboarded "if she kept saying those words"
Charlet said she’s still dealing with the “mental distress and physical and emotional ramifications from this traumatizing experience.”
Charlet also alleged unfair treatment from other crew members, including the pilots
Image credits: chihyechung
“Micro and macro aggressions happen all the time to us and I don’t want this to happen to someone again. I don’t want my Asian-American kids to think this is acceptable or normal in any way and grow up in a world where we are afraid to stand up for ourselves.”
Before landing, Charlet was given a note with examples of interference and instructions explaining her "potential arrest"
Image credits: chihyechung
Image credits: charletchung
In a separate post, the California resident shared screenshots from Reddit users claiming to have experienced issues with Tricia in the past and alleging she had threatened to offboard them.
Bored Panda has contacted WestJet for comment.
"That flight attendant needs to be reprimanded seriously," one netizen wrote
