30 Chain Restaurant Employees Share Industry Secrets Most Of The Customers Don't Know About

Protip: When you ask your server for something, add "when you have a second". E.g. "Can I have a refill when you have a second?" 9 times out of 10 the basic human empathy you showed by acknowledging that you personally are not the centre of this very busy, very stressed worker's existence, will prompt them to put your needs as high up on their list as they can. It always worked on me. F*****g witchcraft.

I used to be a waiter and it wasn't my fault that it's taking forever for your food to come out. That's the kitchen's fault. Yelling at me won't make it come out any faster. You're just making me sad and ruining my night :( I'm a person too.

At Chipotle, the servers usually put more ingredients into the bowl version rather than the burrito version. However, you can ask for the wrap on the side when you order the bowl version for no extra cost. This way, you can make your own burrito with more ingredients for the same price.

Worked at Red Lobster as a stocker. The biscuits are baked then brushed with an oily coating to give them most of their flavor. Also you have no idea how God d**n good those things are the second they're outta the oven.

Not a restaurant, but we serve food too. The $7 tub of popcorn you buy at a movie theater costs about 9¢ to make.

How slippery floors in the kitchen can be, and how f*****g hot plates can be when running food. Forever more I will always tip my waitstaff well.

Not a chain, but I work at a burger joint with a few locations around the area.

1) I can't do S**T about our prices. I'm a cashier, I don't decide the prices individually.

2) Nobody spits in food unless you're ordering at the trashiest restaurant in the most ghetto area of town. Not only would I not want that done to me, but if someone found out then I would get my a*s canned faster than you can say "horse testicles". We'll just complain about you out back.

Worked at Burger King in the 1990s. Aside from the half the crew being permanently s****d, there were no real shenanigans. We wouldn't serve anything that hit the ground, made most things to order, threw out old and stale s**t.

Hell, we even threw out the frozen meat we played frisbee with.

I work at McDonald's. I'm f*****g sick of people asking me if I can make a suggestion that we should have the Big Tasty all year round, or that we should try and bring in a new type of McFlurry. I'm like 'Yeah, I'll just go give Ronald a call and let him know..'. The only person I can tell is my manager and he won't give a c**p.

Former Starbucks employee here and here's a secret:

*No one cares if you don't like the price or the coffee.* They still make millions without you. Go be hipster someplace else.

Panera is pretty much just as bad for you as McDonald's. People come in thinking they're eating healthy, but they're really not.

The Italian Combo used to have more than a thousand calories, but they took some stuff off so it's 980 now. All the soups have >1000mg of sodium (Italian Combo has >2000mg or a day's worth). A You Pick Two with Broccoli Cheddar, Frontega, and bread on the side is not significantly different from a McDouble with medium fries.

EDIT: And the "fresh-squeezed lemonade" is made from cartons of concentrate and regular old faucet water. Green tea is the same.

The better question might be---who has worked at a restaurant and would still happily eat there? I used to work at Paragary's restaurants in Sacramento (for 3 years) and they are still one of my favourite places to eat. seems to me that is a mark of a good restaurant.

The "delivery fee" is not a tip that goes to delivery drivers.

I work at a Papa John's and as you may know Papa John's brags about never frozen ingredients. Well, that's a big lie. Every time that we get a truck with food all the meats are frozen. The apple pie topping also comes frozen. The only things that don't come frozen are the dough and the vegetables.

I also used to work at Applebees, and can confirm that steaks are microwaved. At the location I was at the cooks threw them on the grill after the microwave to get char marks on them. Seriously guys, don't order steaks there.

I used to work at Romano's Macaroni Grill and their delicious Rosemary Herb Bread comes in frozen and is stored at room temperature. It must be loaded with a million kinds of preservatives to last sitting two weeks in a storage closet.

The servers are in charge of making bread sticks at Olive Garden. I can't remember exactly how it worked but all the soup/salad/bread sticks were done by the servers. Two servers would usually be scheduled to be in charge of those things. I can't remember if the breadsticks were frozen or fresh...but I think they were fresh. As soon as they came out of the oven they were slathered in butter and salted, and they usually didn't last long. So chances are the breadsticks you get at Olive Garden are gonna be fresh and tasty. We were told that a table gets one bread stick per person and then one extra...this did not help curb massive consumption of bread sticks.

Once we had to throw out a bunch of old boxes...one of which I managed to take home. I ate bread sticks for at least a month...it was glorious.

Don't eat at Golden Corral. Ever.

DON'T.

F*****G.

**EAT.**

***AT GOLDEN CORRAL***.

I worked at a Culver's a few years ago, and some people know, but I don't think many do, the burgers are fresh. They are portioned out hamburger, not pre-made patties. They take a cube of hamburger and press it on the grill as soon as you say you want a Butterburger. Also, chicken salad is made fresh every Wednesday morning.

So unlike Wendy's that says they have fresh, never frozen burgers (I find it hard to believe), Culver's actually does. And for those that don't know Culver's, it's a "fast food" burger/ice cream restaurant. After eating there for a year, I still am not sick of it.

I work at Panera bread. Although the dough comes Pre-made from another place. Everything there is "as advertised". The leftovers get donated, and the managers are nice to the employees. As a company, Panera is probably one of the few that are honest.