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Bored Panda wanted to know what the role of gossip in the workplace is and workplace expert Taylor was kind enough to shed some light on the topic. "On the one hand, you may pick up some insider information about the direction or status of the company or a department. On the other hand, the office is a very small, interconnected, and interpersonal entity. What you say can easily get back to the person you’re talking about," she explained to us via email.
"Add to that the fact of gossip may not be fully based in reality. Gossip travels fast, but may not always be reliable. If you ever played the game, 'telephone' as a child, you know the original story never resembles itself by the time it’s passed along to the 10th person," she warned. "The key is knowing how to discern potential valuable insight that directly relates to the business or your job… from personal gossip. The personal chatter can be a distraction or color how you view your coworkers."
Taylor advises employees to take everything they hear with a grain of salt and not become part of the rumor mill themselves.
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The author of 'Tame Your Terrible Office Tyrant' also shared some practical advice on how to "avoid becoming easy prey for office tattlers." First of all, employees should ensure that they're not part of the grapevine themselves. Next, they should keep a firm grip on what they talk about.
"Avoid sharing too much personal information with your officemates. If there is no 'content' available, then there is no gossip. You can still make friends at the office, but choose wisely—with people you trust."
Meanwhile, if someone repeatedly talks about you behind your back, try having a conversation with them. Keep it frank but private. "Let them save face by telling them you doubt this rumor came from them—but that you needed to clear the air so it doesn’t go any further," the workplace expert told Bored Panda.
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"Of course, you run the risk that your diplomatic reprimand can be part of the rumor mill again. And that’s why it’s easier to mitigate office gossip about you with a little prevention. Hold your personal cards closely and try to avoid getting into the fray," Taylor said.
"Oftentimes, the biggest office gossipers are looking for others with whom they can commiserate. You’re best served by remaining neutral. Try your best to stay in an observation versus participation mode."
On the whole, gossip in the workplace is unavoidable. However, you can restrict how widespread it is and whether people focus on trash-talking others or have a more positive attitude on sharing information. According to SHRM, one of the dangers of gossip is that it erodes trust and morale in the office. It also leads to lots of wasted time and lower productivity.
Meanwhile, if employees know that someone gossips about everything and anything that they say and do, they might feel more anxious. What’s more, they might not know which rumors are true and which aren’t. Gossip can also end up hurting people’s feelings and reputations, and can lead to friction between colleagues.
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However, Indeed points out there’s a difference between whether someone intends to spread gossip on purpose or simply exchanges information about the situation at work. Gossip can be positive if someone, say, compliments a coworker. On the flip side, gossip that is meant to exclude someone can contribute to a toxic workplace environment.
If you find out that you’re the subject of your coworkers’ gossip, you can politely ask them to stop. Try to keep calm and cool as you do this. If that doesn’t work and the malicious gossip continues to spread behind your back, talk to your manager and explain the situation to them. Alternatively, speak to your human resources rep—they probably have a lot of experience navigating interpersonal conflicts and can mediate the situation.
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It’s not all black and white, though. An expert in the psychology of gossiping, Elena Martinescu, a research associate at Vrije Universitetit Amsterdam, told BBC Worklife that she believes gossip is generally a good thing. “According to evolutionary theory, humans have developed gossip in order to facilitate co-operation in a group,” she said.
She states that gossip helps people understand “which colleagues one can trust and who one should be careful with.”
Meanwhile, management professor Matthew Feinberg, from the University of Toronto, told the BBC that most gossip is benign, though damaging forms of it certainly do exist. Moreover, management professor Shannon Taylor, from the University of Central Florida, pointed out that the main purpose of gossip is to help employees make sense of their environment.
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