A Pink fan was left flabbergasted when he was told his newborn baby, who was likely more interested in sleep than songs and milk over music, needed a full-price ticket to accompany his family to the award-winning star’s concert.
The anonymous ticket holder from Australia told 7NEWS that he and his extended family had booked tickets in 2023 to watch the pop star’s show at the Accor Stadium in Sydney's Olympic Park on March 16. When they booked the tickets last year, they had no plans of taking a nine-week-old infant with them. But things changed, and the father decided to get in touch with the venue to ask whether they would be allowed to bring a nappy bag with them since only small bags were permitted.
The father reached out to the stadium to ask about a nappy bag and was baffled by their response
Image credits: Christian Petersen/Getty Images
“Can you tell me whether we will be allowed to bring a nappy bag? Also, just confirming she won’t need a ticket?” the man wrote to Accor Stadium in a message via Facebook Messenger.
“There is no issue bringing a nappy bag, but all attendees must have a ticket to enter, regardless of age,” the stadium said in their initial response.
The father went on to ask the stadium representative whether it was really necessary for an infant to have a $120 ticket.
The ticket holder decided to go to the media with his debacle after the stadium asked him to buy a $120 ticket for the infant
“This is a sold-out event and a ticket for a nine-week-old that can’t see or even sit is required?” the father asked.
“That is correct and the age policy [is] set for this show by the promoter,” read the response.
The father, enraged by the stadium’s answer, decided to go to the media with his debacle.
“We found it disgraceful that a baby had to purchase a ticket when they were going to be in a baby carrier or on my sister’s chest,” the father told 7NEWS.
The family was offered better seats and parking by the stadium after the incident garnered media attention
The stadium backtracked on its response after the incident gained media attention. Not only did Accor Stadium say they’re allowing the baby to accompany the family without any cost, but they also gave the family upgraded seats and parking closer to the venue.
While the father said the incident was a mistake, he noted that the stadium only resolved the issue after he went to the media. Nevertheless, it’s a “wonderful outcome,” the man said.
“They have moved my tickets closer to the event due to the issue and have given me closer parking too,” he noted.